Privacy Policy ang88 — Our Commitment to Protecting Your Data

1 Introduction

Ang88 ("we", "Platform" or "ang88") is committed to protecting the privacy and personal data security of every member who uses our online gaming platform. As a platform trusted by hundreds of thousands of players across Malaysia, we understand how important the trust each member places in us when it comes to managing their personal information.

This Privacy Policy explains the types of information we collect when you use the ang88 website and app, how that information is used, who it may be shared with, and the steps we take to keep it safe and protected. We also outline your rights regarding your personal data and how to contact us if you have any questions or concerns.

This policy applies to all information collected through the ang88.win website, the ang88 mobile app, interactions with our customer support team, and any related services provided by ang88.

2 Information We Collect

Ang88 collects various types of information to enable us to deliver the best, safest, and most responsible service to every member. The information we collect falls into several key categories:

Identity Verification (KYC)

Financial Information

Technical & Usage Information

All information collected is used to meet legal compliance requirements, process financial transactions securely, verify member identities, and enhance the user experience on the ang88 platform.

3 How We Use Your Data

Ang88 uses the personal information collected for the following purposes, and no further:

• Processing account registrations and verifying member identities through our established KYC process.
• Processing deposits, withdrawals and other financial transactions securely and accurately.
• Providing responsive and effective customer support in both Bahasa Melayu and English.
• Sending important notifications related to your account, transactions, promotions and service updates.
• Detecting and preventing fraud, money laundering and other illegal activities.
• Fulfilling our legal and regulatory compliance obligations.
• Analyzing usage patterns to improve the functionality and experience of the ang88 platform.
• Running responsible gaming programs and identifying members who may need support.

4 Sharing Information with Third Parties

Ang88 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, in certain situations, we may need to share your information with the following parties:

• Payment service providers — to securely process your deposits and withdrawals through approved channels.
• Game providers — the minimum technical information required to run a gaming session.
• Regulatory authorities — where required by law or a valid court order.
• Fraud prevention agency — for the detection and prevention of fraudulent activity or money laundering.
• Technology & infrastructure providers — that assist in operating the ang88 platform under strict confidentiality agreements.

All third parties who receive your information are required to comply with data security standards equal to or exceeding those of ang88, and are prohibited from using the information for any other purpose.

5 Personal Data Security

Ang88 invests seriously in cybersecurity infrastructure to ensure every member's personal data remains protected at all times. The security measures we implement include:

• All data is encrypted using 256-bit SSL/TLS protocols for every communication between your device and ang88's servers.
• Two-factor authentication (2FA) is available for all member accounts as an additional layer of security.
• Round-the-clock account activity monitoring by ang88's integrated security system to detect any suspicious access.
• Passwords are stored in hashed format, unreadable by anyone — including ang88 staff.
• Internal network segmentation and multi-layered firewall protection to safeguard core servers.
• Regular security audits conducted by independent security experts to identify and address system vulnerabilities.

While we take all reasonable steps to protect your data, no system in the world can guarantee absolute security. We therefore also encourage members to practise good digital hygiene, including using a strong and unique password for your ang88 account.

6 Cookies & Tracking Technology

Ang88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the ang88 website.

• Essential cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance cookies — collects information about how you use the platform to help us improve site functionality and speed.
• Preference cookies — saves your personal settings such as preferred language and display preferences for a more convenient return experience.
• Analytics cookies — helps us understand traffic patterns and site usage in an aggregated and anonymised manner.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the full functionality of the ang88 platform. For more information on managing cookies, refer to your browser's help guide.

7 Your Rights Regarding Personal Data

As an ang88 member, you have certain rights regarding the personal data we hold. ang88 respects and facilitates the exercise of these rights:

• Right to Access — You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification — You have the right to request correction of any information that is inaccurate or incomplete.
• Right to Erasure — In certain situations, you have the right to request the deletion of your personal data, subject to our legal obligations.
• Right to Restrict Processing — You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability — You have the right to receive your personal data in a structured, machine-readable format.
• Right to Object — You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of the above rights, please contact the ang88 support team via in-platform live chat or our official email. We will process your request within 30 working days.

8 Data Retention Period

Ang88 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

• Active account data is retained for the duration of your active membership on the ang88 platform.
• Financial transaction records are retained for a minimum of 7 years to meet anti-money laundering (AML) compliance requirements.
• Technical log data is retained for 12 months for security and investigation purposes when required.
• KYC data is retained for a minimum of 5 years after account closure in accordance with legal requirements.
• Customer support communication data is retained for 3 years for service history reference.

Once the designated retention period has lapsed, your personal data will be securely deleted or anonymized using industry-approved methods.

9 Cross-Border Data Transfers

In operating the ang88 platform, your personal data may be transferred, stored, or processed outside Malaysia, particularly at locations where our service providers' servers operate.

Ang88 ensures that any cross-border data transfers are carried out with adequate safeguards, including verifying that the recipient country or organisation maintains an equivalent level of data protection. We use internationally recognised standard data transfer agreements to protect your information throughout the transfer process.

10 Child Protection

The ang88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we determine that a child's personal data has been collected without proper age verification, we will take immediate action to delete the information and close the account in question. Parents or guardians who suspect their child has registered on the ang88 platform are encouraged to contact us immediately through our available customer support channels.

11 Changes to the Privacy Policy

Ang88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Members will be notified of any material changes via in-platform notifications or their registered email.

The date of the latest update will always be displayed at the top of this page. Continued use of the ang88 platform after any changes are published is considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how your data is protected.

12 Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how ang88 handles your personal data, please contact us through the following channels:

• Live Chat within the ang88 platform — available 24 hours a day, 7 days a week for instant responses.
• Privacy email: [email protected] (displayed as text only)
• For more information on platform policies, visit the Terms and Conditions us.
• For responsible gaming support, visit the Responsible Gaming.

We are committed to addressing every privacy-related inquiry seriously and within a reasonable timeframe. Your trust is ang88's top priority.